Maryland Consumer Protection Act — Consumer-Facing Core
Md. Code, Com. Law §§ 13-101–13-501The consumer-facing definitions, unfair-practice, enforcement, penalty, and short-title sections were checked against Maryland’s official statute service and the 2025 Title 13 directory. Title 13 also contains agency administration, health advocacy, and assisted-living reporting subtitles, which are identified by the title-level source but are not represented as consumer causes of action.
Definitions
Defines consumer, merchant, consumer credit, goods, services, realty, advertisements, and unfair practices.
Read available section text ↗Consumer contracts
Addresses application of Title 13 to qualifying consumer contracts.
Read available section text ↗Findings and purpose
States the need for strong consumer protection and the Act’s remedial purpose.
Read available section text ↗Legislative intent and local enforcement
Addresses statewide intent, local provisions, and enforcement authority.
Read available section text ↗Exemptions
Identifies professional services, media, and other statutory exemptions.
Read available section text ↗Construction
Directs construction of the title and its relationship to other law.
Read available section text ↗Unfair, abusive, or deceptive practices defined
Lists misrepresentations, omissions, failures, and incorporated statutory violations treated as unlawful.
Read available section text ↗Deception or damage unnecessary
Explains that specified public enforcement does not require proof a consumer was actually deceived or damaged.
Read available section text ↗Practices generally prohibited
Identifies the consumer transactions and merchant conduct covered by the prohibition.
Read available section text ↗Referral sales
Prohibits specified compensation promises contingent on later referrals or sales.
Read available section text ↗Prizes conditioned on purchases
Regulates prizes used as purchase or sales-promotion inducements.
Read available section text ↗Unavailable gift or inducement
Requires a certificate when an advertised gift or inducement is unavailable.
Read available section text ↗Electrical consumer products
Regulates specified representations and safety-related practices involving electrical products.
Read available section text ↗Electrical extension cords
Establishes requirements for covered extension cords.
Read available section text ↗Reserved-seat tickets
Regulates specified ticket sales and representations.
Read available section text ↗Speculative tickets
Regulates sale of tickets not yet possessed or controlled by the seller.
Read available section text ↗Service contracts and merchandise
Prohibits requiring a service contract as a prerequisite to merchandise sales.
Read available section text ↗Financial-record subpoena certification
Requires specified certification for subpoenas governed by the Financial Institutions Article.
Read available section text ↗Fire-resistant insulating material
Regulates representations involving fire-resistant insulation.
Read available section text ↗Work-at-home advertisements
Requires disclosures and prohibits specified work-at-home advertising practices.
Read available section text ↗Attic-fan safety device
Requires a firestat or fusible link in covered attic fans.
Read available section text ↗Mortgage servicers
Treats specified mortgage-servicing conduct as unfair, abusive, or deceptive.
Read available section text ↗Identification information and card payments
Restricts collection or use of consumer identification information with credit-card payments.
Read available section text ↗Card information and checks
Restricts use of credit-card information in connection with payment by check.
Read available section text ↗Mail-only rebates
Requires disclosure when a rebate is available only by mail.
Read available section text ↗Employment programs requiring licensure
Regulates enrollment representations for programs leading to licensed or certified employment.
Read available section text ↗Consumer complaint
Provides procedures for filing and handling consumer complaints.
Read available section text ↗Cease-and-desist order
Provides administrative findings, orders, and corrective relief.
Read available section text ↗Arbitration
Authorizes arbitration of qualifying consumer disputes by agreement.
Read available section text ↗Other proceedings
Preserves an aggrieved party’s ability to institute other proceedings.
Read available section text ↗Damages action
Provides a private action for injury or loss caused by a prohibited practice.
Read available section text ↗Attorney General costs
Allows recovery of specified investigation and enforcement costs.
Read available section text ↗Civil penalties
Provides civil penalties for merchant violations and order violations.
Read available section text ↗Criminal penalties
Provides criminal consequences for specified knowing or willful conduct.
Read available section text ↗