Build a communication log and learn how to locate current official information before responding.
Course outline
- 01Identify the company and communication
Plain-language lesson, reflection prompt, and downloadable worksheet foundation.
- 02Preserve letters and call details
Plain-language lesson, reflection prompt, and downloadable worksheet foundation.
- 03Find official consumer resources
Plain-language lesson, reflection prompt, and downloadable worksheet foundation.
- 04Know when to seek legal help
Plain-language lesson, reflection prompt, and downloadable worksheet foundation.